hi, i just got into the chat room without issue. please ensure your browser has the most recent installation of adobe flash player. you can upgrade here:
http://get.adobe.com/flashplayer/ i suggest unchecking the option to also install files for mcafee anti virus.
there is no need to create an account or enter a password. enter name and login.
if you continue to have issues, clear your browser cache/history. instructions can be found in your browser's help files.